If you’ve had an accident and your vehicle needs repairing most insurers will ask you to use one of their approved repairers. But should you follow their advice?
You are not bound to follow their suggestion, but be careful : you may face an increased excess is you go outside of the insurer’s network of repairers.
At Zoomcover.com all our policies are underwritten by ERS, the UK’s largest specialist A+ rated motor insurer. Here we take a look at the biggest benefits of using an ERS approved repairer, and why over 85% of ERS customers choose to use one :
- ERS guarantee all repairs for 5 years
- All garages are BS10125 accredited
- They are the only UK insurer to use 100% genuine manufacturer parts
- They will collect and deliver the vehicle to your address
- The car will be valeted inside and out
- Progress can be reviewed on a 24/7 portal
- There is less chance of fraud
- A full complaints procedure will be followed
- Less excess to be paid
From the insurer’s perspective, as well as being able to control the quality of the work their network members deliver, there is also a cost benefit to having repairs remain in the network as the insurers use their bulk-buying power to negotiate competitive rates with the repairers. These savings are in turn passed on to the customer in the form of competitive premiums.
So in summary, all of the above points mean that, in our opinion, you are much better off using one of ERS’ approved repairers.
To find out more about ERS and their dedicated claims specialists click here
To get a Zoomcover quote and find out more about our wide range of temporary insurance products click here
